Privacy Policy

Last updated: August 3, 2025

Your privacy is important to CloudSprints ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with any related services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not access the Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: name, email address, password, company, job title.
• Payment Information: billing address and payment method details (processed securely by our payment processor; we do not store full credit-card numbers).
• User Content: comments, code snippets, course progress, and other materials you upload.

1.2 Information Collected Automatically

• Usage Data: interactions with courses, labs, pages visited, referring URLs, and search queries.
• Device Data: IP address, browser type, operating system, device identifiers.
• Cookies & Similar Technologies: session cookies to maintain login state, analytics cookies for performance.

1.3 Information from Third Parties

• Authentication providers (e.g., GitHub, Google) supply basic profile info when you log in via SSO.

2. How We Use Your Information

1. Provide & Maintain the Service: manage accounts, process payments, deliver courses.
2. Improve & Personalize: track progress, recommend content, optimize UX.
3. Communicate: send administrative emails, updates, and support messages.
4. Marketing: send newsletters or promotions (you may opt out at any time).
5. Security & Fraud Prevention: detect and prevent unauthorized activities.
6. Legal Compliance: comply with U.S. laws, court orders, and regulatory requests.

3. Legal Bases for Processing (GDPR)

Although we are U.S. based, we process personal data under the following lawful bases when applicable:

• Contract Performance
• Legitimate Interests
• Consent (for marketing emails, cookies)
• Legal Obligation

4. Disclosure of Your Information

We may share information:

• Service Providers: cloud hosting, analytics, customer-support tools—all bound by confidentiality agreements.
• Payment Processors: Stripe or equivalent to handle billing.
• Business Transfers: merger, acquisition, or asset sale.
• Legal Requirements: respond to subpoenas or lawful requests.

We do not sell your personal information.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law.

6. Your Choices & Rights

• Access / Update: view and correct account information in your profile settings.
• Delete: request deletion of your account and personal data.
• Opt-Out: unsubscribe from marketing emails using the link in each email.
• Do Not Track: We do not respond to DNT signals.
• California Residents: you have additional rights under the CCPA, including the right to request disclosure of information collected and deletion of personal data.

7. Security

We use industry-standard technical and organizational measures—encryption in transit (TLS), hashed passwords, role-based access controls—to protect your data. However, no system is 100% secure.

8. Children’s Privacy (COPPA)

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.

9. International Data Transfers

We store data in the United States. If you access the Service from outside the U.S., you consent to the transfer and processing of your data in the U.S.

10. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via email or prominent notice on the Service.

11. Contact Us

For privacy questions, contact privacy@cloudsprints.com or write to:

Privacy Officer
DerekOps, LLC
9450 SW Gemini Dr
Beaverton, OR 97005